Frequently Asked Questions

General Questions

Are your crystals real?

Yes! All our crystals are 100% authentic and natural. We source directly from trusted suppliers and never sell dyed glass or plastic imitations. Each crystal comes with a certificate of authenticity.

How do I know which crystal is right for me?

Trust your intuition! Often, the crystal youre drawn to is exactly what you need. You can also browse by intention (love, protection, abundance) or chakra to find stones aligned with your goals.

Do crystals really work?

Crystals have been used for healing for thousands of years. While scientific evidence varies, millions of people report positive effects on their energy, mood, and well-being. We believe in combining crystal energy with positive intentions for best results.

Orders & Shipping

How long does shipping take?

We ship within 1-2 business days. US delivery typically takes 3-5 business days. International orders may take 7-14 business days depending on destination.

Do you offer free shipping?

Yes! We offer free standard shipping on all orders over 5 within the United States.

What is your return policy?

We offer a 30-day satisfaction guarantee. If youre not completely happy with your purchase, contact us for a full refund or exchange.

Crystal Care

Do I need to cleanse my crystals?

Yes, regular cleansing helps maintain your crystals energy. We recommend cleansing monthly or whenever the stone feels heavy. See our Cleansing Guide for methods.

How should I store my crystals?

Store in a clean, dry place. Some people prefer to keep them on an altar, in a special box, or carry them in a pouch. Trust what feels right for you.